CRM for CrossFit gyms
A CrossFit-box CRM that catches lapsing members before they ghost
CrossFit boxes have a churn problem most owners don't see coming. Members drift, WOD attendance drops, then one Sunday they text 'freezing my membership'. GymManage Pro surfaces the drift early — so you can intervene while they still want to be intervened with.
Active clients
42
Renewals this week
7
Overdue payments
2
On-ramp is where retention starts
Every box owner knows: members who finish a great on-ramp stick. Those who ghost after week two are gone. GymManage Pro treats on-ramp as its own pipeline — you can see who's on day 1, day 4, day 8, and drop a personal message the moment someone stalls.
Automated welcome sequences take care of the baseline (form-check reminder, community night invite, foundational-movement tips). Your job becomes catching the outliers, not sending the same email 40 times.
Attendance patterns predict churn
Set a threshold — say, no visits in 10 days — and any member who crosses it surfaces on your dashboard. A one-line text ('missed you at 6am, all good?') pulls back the majority. This is the single highest-ROI habit for box owners.
Doesn't replace SugarWOD or Wodify — sits beside them
Keep your programming and check-in tool. GymManage Pro handles the CRM layer — pipeline, packages, renewals, follow-ups — that programming apps don't do well.
What you actually get
- Member database with visit frequency and last-attended date
- On-ramp pipeline (Intro → Fundamentals → Class-ready)
- Automatic lapse detection (10 / 30 day thresholds)
- Renewal automations for annual memberships
- Trial → Active → At-Risk → Lapsed pipeline
- Cohort tracking for Open, in-house comps, nutrition challenges
- Multi-coach seats with per-member permissions
- Stripe payment status per member
GymManage Pro vs PushPress
| Feature | GymManage Pro | PushPress |
|---|---|---|
| Setup time | 60 seconds | Concierge onboarding |
| On-ramp pipeline | First-class | Membership-based |
| Lapse detection | Automatic | Manual reports |
| Renewal automation | Built-in | PushPress Grow add-on |
| Monthly cost | $29–$79/mo | $159+/mo, scales with members |
| Free tier | Yes (25 members) | Yes (25 members) |
Who this is for — and who it isn't
Great fit if…
- CrossFit box with 40–300 active members
- You want a retention-first CRM, not another billing tool
- You already have Wodify, SugarWOD, or PushPress for check-ins
- You're tired of PushPress upsells for basic automations
Not for you if…
- You need built-in class booking and check-in kiosk
- You want programming and WOD logging in the same app
Pricing
Free for the first 25 members. Pro is $29/month for unlimited members and automations. Studio is $79/month with multi-coach seats. Flat pricing — no per-member fees as you grow.
FAQ
How is this different from PushPress?
PushPress is class-based billing plus check-ins. GymManage Pro is CRM-focused — pipeline, renewals, retention automations. Most boxes run both.
Do you replace Wodify?
No — Wodify handles programming. GymManage Pro handles CRM. They complement each other.
How does on-ramp tracking work?
Every new member starts in the on-ramp pipeline. Move them through stages (Intro Call → Fundamentals → Class-Ready) with automated comms at each step.
Can we run a nutrition challenge?
Yes — cohort tracking with dedicated communication sequences for the length of the challenge.
How does the free tier work with 100+ members?
Free covers the first 25 members. Upgrade to Pro at $29/mo for unlimited.
Can coaches see member notes?
On Studio, yes. Coaches get per-member note access.
Does it handle drop-in visits?
Yes — track drop-ins as a package type and see revenue per class.
Keep reading
- CrossFit box management playbook
- Gym CRM software
- GymManage vs PushPress
- Retention playbook
- Renewal tracking
- Free trial follow-up templates
Start free in 60 seconds
No credit card. Free tier on every plan.