CRM for Pilates studios
A CRM built for the way Pilates studios actually run
Reformer classes with fixed capacity. Duet slots. Private sessions. Comeback clients returning after pregnancy or surgery. GymManage Pro handles the client-relationship texture generic studio software flattens into 'members'.
Active clients
42
Renewals this week
7
Overdue payments
2
Pilates clients aren't just members
A Pilates client is more like a coaching relationship than a gym membership. You know their spinal history, their pelvic-floor status, the injury they walked in with 18 months ago and rebuilt around. That data belongs in one screen — not in an instructor's notebook that never leaves the studio.
GymManage Pro gives every client a rich profile: notes, tags, package status, last visit, upcoming renewals. Any instructor picks it up and knows exactly what to do in the first two minutes of the session.
Package tracking that matches how Pilates sells
Pilates studios sell 5-, 10-, and 20-packs, monthly memberships, and unlimited reformer plans that expire on a schedule. Generic gym software either hides this or forces it into 'credits'. GymManage Pro treats each package as a first-class object: sessions used, remaining, expiry date, auto-renew.
When a client is on their last session, you know. When a package expires this week, they land on your renewal list. When someone paid for 10 and used 3 in six months, they surface as 'at risk of not renewing'.
Comeback clients are a superpower — track them
Pilates studios do incredible post-natal, post-surgery, and post-injury work. Tag those clients and set follow-up cadences that respect their timeline. A gentle 'ready to add a second class per week?' at week 8 converts far better than the generic 'renew now' every studio blasts.
What you actually get
- Client profile with injury notes, tags, and full session history
- Package tracker (5/10/20 packs, unlimited, monthly)
- Renewal reminders 14, 7, and 1 day before expiry
- Attendance heatmap per client
- Multi-instructor seats with shared client notes
- Trial → Active pipeline for intro-offer conversions
- Stripe payment status per client
- Waitlist tags for high-demand reformer slots
GymManage Pro vs Mindbody
| Feature | GymManage Pro | Mindbody / Momence |
|---|---|---|
| Package tracking granularity | Per-session, per-expiry | Basic credit balance |
| Client injury/notes depth | Rich profile | Free-text field |
| Renewal automation | 14/7/1-day nudges | Manual |
| Cost (small studio) | $79/mo | $169–$469/mo |
| Class booking marketplace | No — pair with your booker | Yes |
| Setup | 60 seconds | Weeks with onboarding |
Who this is for — and who it isn't
Great fit if…
- Reformer studio with 50–500 active clients
- You already have (or don't need) a class booking tool
- You sell packages and unlimited passes, not just drop-ins
- You value retention and comeback conversion over enterprise reporting
Not for you if…
- You need a public marketplace like ClassPass built-in
- You want an all-in-one POS with retail inventory
- You have zero clients yet — start free, then upgrade
Pricing
Free for the first 25 clients. Pro is $29/month; Studio (multi-instructor + advanced retention reports) is $79/month. No per-instructor fees.
FAQ
Do we replace Mindbody or ClubReady?
You can, but most studios keep their booking tool and layer GymManage Pro on top for CRM, retention, and follow-ups.
Can I track private vs. group session packages separately?
Yes. Each package type is its own object with its own expiry and pricing.
How do post-natal or post-surgery cohorts work?
Use tags — 'post-natal', 'post-op ACL', etc. — and filter your dashboard to reach the whole cohort in one message.
Can instructors add notes from their phone?
Yes. The mobile web app is fast, made for the studio floor, no separate app to install.
Does it integrate with our reformer booking system?
Import via CSV weekly. Direct integrations for major bookers are in progress.
Can we run intro-offer conversion sequences?
Yes — build a sequence (day 1 welcome, day 5 first-week feedback, day 12 renewal offer) and trigger it when a trial starts.
What if we outgrow the free tier?
Upgrade in-app. Data stays intact.
Keep reading
- Pilates studio management guide
- Boutique fitness software
- Boutique studio CRM
- Renewal tracking software
- Studio-grade reformer we recommend
- Mindbody alternative for small studios
Start free in 60 seconds
No credit card. Free tier on every plan.